Information regarding Novel Coronavirus (COVID-19)

As you will be aware our Government has announced New Zealand has moved to Level 4 Alert at midnight Wednesday 25 March. In line with the Government directive and with the health of our patients foremost in mind, Genea Oxford Fertility will close until Tuesday 28 April.

If you already have an appointment scheduled you will be contacted. If you would like to make a new patient appointment or have any questions please email the nursing team on They can also arrange a telephone consult with one of our Fertility Specialists.

Knowing that this is an anxious time, Genea Oxford's Counsellor is also available for Skype and phone sessions. You can contact her at

We will provide updated advice when we can. Please stay safe.

Further information and advice

A dedicated free government helpline (0800 779 997) has been established alongside a suite of reliable sources of information about COVID-19:
  • People are being encouraged to to go online to to find the information they need and relieve the demand on the helplines.
  • The COVID-19 website is regularly updated from government sources to provide timely and accurate consumer-friendly advice and information.
  • The site also has a Symptoms Checker - it's an online self-guided tool which has been updated to identify people experiencing COVID-19-specific symptoms and provide advice on what they should do next, such as calling ahead before a visit to a GP or emergency department.
  • If you are concerned you have symptoms of COVID-19 (fever, cough, shortness of breath) contact Healthline's dedicated COVID-19 number 0800 358 5453 or contact your GP (phone ahead of your visit).